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Nielsen Social Media Report: mobile social web use on the rise

If you haven’t seen it yet, the Q3 2011 Social Media Report released this September by Nielsen is worth a look. Yes–these are the guys who do the TV ratings, and they’re measurement and information...

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LinkedIn Confusion: Group or Company Page?

You know those social media icons on your homepage? You probably have a LinkedIn icon up there. Now check the link. Where is it going? Does it link to the group you’ve been working so hard to build, or...

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Times are hard. Associations make the world better.

Maddie and I attended the ASAE Summit Awards Dinner a few days ago. It’s a beautiful event held annually in Washington, DC. We were at the National Building Museum, with it’s spectacular architecture...

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Deep dive on Social CRM at the ASAE Technology Conference

This was originally posted over on the Avectra blog. If you follow Avectra (and if you’re into SCRM, you should!) then you can skip ahead to the next post in your reader. The ASAE Technology Conference...

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Infographic: Associations Going Mobile

I’m doing a session all about mobile with Jeff De Cagna and Paul Gannon at the ASAE Technology Conference on Wednesday morning. Mobile is something Maddie and I think and talk about a lot. And after...

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Get your Gold Circle Award Submissions in by January 20

Hey SocialFish readers–you deserve to be recognized. Consider this a heads-up. Every year, the ASAE Communications Section’s Gold Circle Award (GCA) competition recognizes the extraordinary...

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SOPA, PIPA, and the Wikipedia blackout: what it means for associations.

I’m confused. I figured I’d start this post with that, just so you know that I don’t have any answers here. Only questions. At the risk of inadvertently raising political ire from every corner, I’d...

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2011 Q4 Review: SocialFish Clients and Work

It’s time for our quarterly recap of what we’ve been working on. Well, it’s February, so I guess I’m running a little behind, but who’s keeping track, right? So here’s the review of what we got up to...

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Association TRENDS Social Media Report and Rankings 2012

It’s natural, I suppose. To want to compare yourself to others. It starts when we’re little. One of those many things we learned in Kindergarten, if not before. Back when associations were first...

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Five Lessons from Great Community Managers

I’ve been thinking about community management a lot lately. In our role as consultants for SocialFish, Maddie and I have talked to hundreds of community managers about what they do, how they do it,...

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Mobile apps are a waste of time for associations.

[Editor's note - this post originally appeared on November 11, 2010.  I thought it would be fun to repost it today, January 29, 2014 - and see if things have changed.  Rather than edit any of this...

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